Refund policy

We do not make any refunds.

 Our return policy lasts 7 days after the order has been delivered. If the 7 days have gone by since your purchase, unfortunately we can’t offer you a exchange or store credit.

• Akana is not responsible for lost or any problem with the package once the tracking number have been sent to our client.
• To be eligible for a return, your item must be unused, with tags fully attached, and in the original packaging. 
• We require a receipt or proof of purchase.
• Non-returnable items: Sale items and gift cards. 

To return your product, you should mail your product to:

Akana
1534 Newhaven point LN
West Palm Beach, FL 33411
United States

• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable.
• We don’t guarantee that we will receive your returned item. 
• We only change one time the same invoice (no exception)
• After shopping at Akana store you agree to these terms and conditions.

Thank you for shopping with us Akana girl! We hope you have a great experience and have no reason for returns